Technical Details
| Category | Details |
|---|---|
| Shipping Time | Standard (Free): 2-6 Working Days |
| Order Processing Time | 0-1 Days |
| Estimated Delivery | 2-6 Days (Accessories 7 days) |
| Shipping Cost | Free (Covered 100% by GlercBikes UK) |
| Shipping Method | YODEL, DPD UK, EVRI, Amazon UK FBA |
| Deliverable Countries | United Kingdom (All cities in the UK) |
| VAT | 20% VAT included in the price, no additional payment required |
| Shipping Locations | Ships from the closest warehouse to your location |
| Tracking Info | Tracking number sent to customer’s email (via support@glercbikes.co.uk) after order ships |
| International Shipping | Currently ships only within the UK |
| Note |
Due to the larger size, bikes 20 inches and above are shipped via premium specialty delivery, with an estimated delivery time of 7 days. |
| Category | Details |
|---|---|
| Return/Exchange Period | Within 45 days from the date of purchase. |
| Condition of Returned Items | Items must be new, unused, resalable, and include all original parts and accessories. No returns for assembled products. |
| Return cost |
Returns due to subjective reasons (e.g., dissatisfaction or change of mind) will require the customer to cover the return shipping costs. |
| Quality Issues | Free returns or exchanges for products with quality issues (e.g., damaged or defective items). |
| Return Process | Contact us via email for return or exchange authorization. Unauthorized returns will be rejected. |
| Return Authorization | A prepaid return label will be provided once the return is authorized. |
| Packaging | Ensure the product is securely packaged with all original items to avoid additional charges. |
| Inspection and Refund/Exchange | Items will be inspected upon return. Full refunds or exchanges will be processed within 1-3 business days if approved. |
| Refund Processing Time | Refunds will be issued to the original payment method and take approximately 5-7 business days to appear in your account. |
Enjoy free shipping on all orders within the UK, get a cost-effective shopping experience.
For questions, Please email us at support@glercbikes.co.uk, and we’ll assist you
We accept credit cards, PayPal,VISA , and more for your convenience.
If there are quality issues before assembly, return or exchange it free within 45 days